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Troubleshooting

I can't get into the admin area

Access problems almost always come down to the invite email not matching the login email.

  • "You don't have access to this workspace": your email has not been invited. Ask any workspace member to add the exact email shown on that screen from their Team page, then log in again.
  • Invited but still blocked: the invite must match the email you log in with exactly. Check for typos or a different address, then request a code with the invited email.
  • "Couldn't verify workspace access": a temporary check failed. Use Retry; if it persists, log out and back in.
  • Signed out unexpectedly: sessions last 7 days. Logging in again picks up right where you were.