Interviews at survey scale
Surveys that ask
the follow-up
Understand why customers stay, leave, or hesitate. Candor turns NPS, churn, and win/loss surveys into short adaptive interviews. Try it with your website and answer as one of your own customers.
·
Free previewNo signupTakes about two minutes
An interviewer, a copy editor,
and an analyst. On every study.
The agent
Every answer gets read, not just recorded
The agent decides in seconds: ask one sharp follow-up or move on. You cap how deep it digs per question, and it never wanders outside the topics you set.
One probe, on topic, then it moves on.
Wherever "why" beats "how many"
"Anonymous comment boxes collect vents, not causes."
One link in Slack. Follow-ups stay inside the topics you set.
"The transcript is the deliverable. Everything else is a summary of it."
Three steps, no interview calendar
01
Describe your study
Type what you want to learn. Candor drafts the anchor questions; you edit, reorder, or start from a template.
02
Share one link
Respondents get one question at a time in their language. The agent probes where there's more to learn, within limits you set.
03
Read the themes
Quotes, counts, and full transcripts. Ask your results questions in plain language, or let Slack bring highlights to you.
Hear the why behind every answer
Create your free accountFree plan included·100 conversations a month, no card required·Terms · Privacy